Heleni Hotel | Hotel in Jerusalem

| 9.5 (19 Reviews) |  6 Bathrooms  12 Guests
Jerusalem City Centre Hotel | Heleni Hotel

Hotel in Jerusalem City Centre, Jerusalem

Heleni Hotel is located in the Jerusalem City Center district in Jerusalem, 0.8 mi from Dome of the Rock. Guests can enjoy the on-site bar. Each room is air conditioned and features a flat-screen TV with cable channels. You will find a kettle in the room. Heleni Hotel features free WiFi throughout the property. Western Wall is 0.8 mi from Heleni Hotel, while Church of All Nations is 1.1 mi from the property. The nearest airport is Ben Gurion Airport, 25 mi from the property.

Heleni Hotel is located in Jerusalem.

This 18 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Security/Safety, Fireplace/Heating, and several others. This is a 3 star rated property and has over 19 reviews with the average score of 9.5 . Coming to Jerusalem and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 18 Bedrooms Hotel if you want to learn more about this Hotala place in Jerusalem. These details are authentic, as they are provided by our partner, booking.com.

This Heleni Hotel in Jerusalem is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Heleni Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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15 Heleni ha-Malka Street, Jerusalem, 91010, Israel

Amenities

Air Conditioner
TV
Balcony/Terrace
Security/Safety
Business Services
Fireplace/Heating
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Breakfast
  • Bar
  • Wine/Champagne
General
  • Heating
  • Air conditioning
  • Non-smoking rooms
  • Chapel/Shrine
  • Safe
  • Wifi in all areas
  • Soundproof rooms
  • Smoke-free property
Guest Services
  • Shared lounge/TV area
  • Baggage storage
  • Meeting/Banquet facilities
  • Daily housekeeping
  • Tour desk
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Terrace
Security/Safety
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Fire extinguishers
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Face masks for guests available
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Based on local tax laws, guests with a tourist visa to israel are exempted from paying vat for their reservation. israeli citizens and residents ("non tourists" as defined in the vat law) must pay vat. this tax is automatically calculated in the total cost of the reservation for domestic customers. for guests booking from outside of israel, the tax is not included in the total price.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
6.88
Location:
8.93
Staff:
7.63
Facilities:
6.4
Comfort:
6.82
Cleanliness:
6.81
Ruth
Oct 10, 2025 07:00:00 AM
Review Score:   9
Finland
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: The location near Jaffa street excellant. The staff was very kind; warm atmosphire
See All Reviews

Room Arrangement

Room Info Facilities
Classic Room
Room Type: Double
Room Size: 15 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Heating, Air conditioning, Tile/Marble floor, Smoke Alarm, Safe

Media & Technology

Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels

Kitchen

Coffee machine, Refrigerator, Electric kettle, Cleaning products

Living Area

Desk

Bedroom

Linens, Childrens' cribs

Accessibility

Upper floors accessible by stairs only, Entire unit located on ground floor

Room Amenities

Socket near the bed
Classic Room with Balcony
Room Type: Double
Room Size: 17 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Heating, Air conditioning, Tile/Marble floor, Soundproof, Fire extinguisher, Fan, Smoke Alarm, Safe

Media & Technology

Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Coffee machine, Refrigerator, Electric kettle, Cleaning products

Living Area

Desk

View

View

Bedroom

Linens, Childrens' cribs

Accessibility

Upper floors accessible by stairs only, Entire unit wheelchair accessible, Entire unit located on ground floor

Room Amenities

Socket near the bed
Superior Room with Balcony
Room Type: Triple
Room Size: 25 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Shower, Towels, Bathtub, Conditioner, Toilet paper, Hairdryer, Shampoo, Private bathroom

General

Heating, Air conditioning, Tile/Marble floor, Smoke Alarm, Safe

Media & Technology

Flat-screen TV, Radio, Telephone, Cable channels

Outdoors

Balcony

Kitchen

Refrigerator, Electric kettle, Cleaning products

Living Area

Desk

View

View

Bedroom

Linens

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed
Triple Room
Room Type: Triple
Room Size: 20 m2
1 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water, Wine/Champagne

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shampoo, Private bathroom

General

Heating, Air conditioning, Key access, Iron, Tile/Marble floor, Fire extinguisher, Smoke Alarm, Safe, Lockers, Trash cans, Private entrance

Media & Technology

Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels

Outdoors

Outdoor furniture, Terrace, Patio, Outdoor dining area, Balcony

Kitchen

Wine glasses, Dining table, Electric kettle, Refrigerator, Coffee machine, Cleaning products

Living Area

Dining area, Sitting area, Desk

View

Garden view, Quiet street view, Inner courtyard view, City view

Bedroom

Linens, Childrens' cribs

Accessibility

Upper floors accessible by stairs only, Entire unit located on ground floor, Hearing accessible, Lower sink, Entire unit wheelchair accessible, Toilet with grab rails

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Economy Single Room
Room Type: Single
Room Size: 15 m2
1 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water, Wine/Champagne

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shampoo, Private bathroom

General

Heating, Air conditioning, Key access, Iron, Tile/Marble floor, Fire extinguisher, Fan, Smoke Alarm, Safe, Lockers, Trash cans, Private entrance

Media & Technology

Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels

Kitchen

Wine glasses, Dining table, Electric kettle, Refrigerator, Coffee machine

Living Area

Dining area, Sitting area, Desk

Outdoors

Outdoor dining area, Patio, Outdoor furniture, Terrace

View

Garden view, Quiet street view, Inner courtyard view, City view

Bedroom

Linens, Childrens' cribs

Accessibility

Upper floors accessible by stairs only, Entire unit located on ground floor, Hearing accessible, Lower sink, Entire unit wheelchair accessible, Toilet with grab rails

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Budget Double Room
Room Type: Double
Room Size: 18 m2
1 Queen bed(s) Bed
Budget Double Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water, Wine/Champagne

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shampoo, Private bathroom

General

Heating, Air conditioning, Key access, Iron, Tile/Marble floor, Fire extinguisher, Smoke Alarm, Safe, Lockers, Trash cans, Private entrance

Media & Technology

Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels

Outdoors

Outdoor furniture, Terrace, Patio, Outdoor dining area, Balcony

Kitchen

Wine glasses, Dining table, Electric kettle, Refrigerator, Coffee machine, Cleaning products

Living Area

Dining area, Sitting area, Desk

View

Garden view, Quiet street view, Inner courtyard view, City view

Bedroom

Linens, Childrens' cribs

Accessibility

Upper floors accessible by stairs only, Entire unit located on ground floor, Hearing accessible, Lower sink, Entire unit wheelchair accessible, Toilet with grab rails

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Heleni Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Heleni Hotel?

Check-in time for Heleni Hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Heleni Hotel have a swimming pool?

No, this Heleni Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Heleni Hotel?

Best-rates for the Heleni Hotel starts from $134 per night with includes Balcony/Terrace, Security/Safety, Fireplace/Heating, Bar, Entertainment, Breakfast, Air Conditioner, TV, Business Services, Guest Services, Child Friendly, Internet with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Heleni Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Heleni Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Heleni Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Heleni Hotel?

Based on the information reported by the owner or manager, the Heleni Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Heleni Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Heleni Hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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